For years, traditional banks’ technology systems have been a huge obstacle to progress in digital transformation. Many still run parts of their legacy technology on near-extinct programming..

Banks have a huge advantage over digital-first banks: their wealth of customer data. To make the most of the opportunity and avoid losing further ground to the challengers, banks should look to..

If there’s one lesson incumbent banks have learned during their years of slow progress in digital transformation, it’s that you can’t work alone. Trying to develop bespoke systems and work on..

Challenger banks have made serious waves in the industry over the past few years. They have brought forward an offering that is genuinely disruptive, because of the way they are run. Digital..

Customer engagement is talked about a lot in banking. And with good reason. Engaged customers are the ones most likely to respond to offers, provide useful feedback, participate in positive..

Banks are some of the most data rich organisations on the planet, but the value of that data is rarely realised as much of it sits in silos. Data is often trapped in legacy systems that cannot..

Traditional banking organisations hold a lot of advantages, they have bigger, more trusted brands, longer relationships with more customers and more data to power decisions. So, with so many cards..

Challenger banks have gained a foothold in the banking market and their market penetration is increasing. 62% of customers currently use at least one financial product from non-traditional firms..

Overview

If you’ve landed here, you’re a step ahead of most of your industry. Most people have heard of digital investment platforms, but don’t truly understand what one could do for their..