Insights

The banking world has been moving towards enabling customers to access their services any time and via any channel for a while now. With the onset of the COVID-19 pandemic, there has been an..

At this time, guidance on how to stay relevant within the financial services sector is more important than ever. 

Bahrain FinTech Bay (“BFB”) has partnered with Nucoro, the London based fintech platform focused on delivering innovative investment and savings solutions, in their Venture Acceleration Platform..

Planned upgrades to customer experience have been a fundamental part of most banking innovation strategies for some time now. But with the global economic downturn resulting from the COVID-19..

The race to remain relevant within the financial services sector has ramped up in the last few years, and innovation within banks is pushing past simply digitised forms of current services. But in..

• One in 20 have discussed a holiday period for their mortgage repayments

• Main communication channel used has been bank apps 

• One in three banking customers say banks have increased their level..

Banking innovation has been a major industry trend in recent years, but as with any key trend steering investment in the future, it’s hit a potential roadblock. As the world reels from the effects..

• 6% of people who don’t yet have their bank’s app plan to download it in the next three months   
• 22% of people are using their banking apps more compared to 5% who are using them less

New..

High net worth clients have always occupied a rather privileged position in the banking service hierarchy. They are typically used to a very convenient, high contact, bespoke and personal service..

It’s a struggle to find many positives about the current coronavirus pandemic, however there are a few interesting aspects that are starting to emerge. Trends that may well bring significant..